Shipping policy

SHIPPING POLICY

Last updated: 06/03/2025

At Ludus Gaming, we are committed to delivering your gaming products safely and efficiently. Please review our shipping policy below for detailed information about our delivery options and rates.

SHIPPING ZONES AND RATES

Local Delivery Within GRAND JUNCTION/COLORADO.

• Standard Local Delivery: $5.00 USD
• Express Local Delivery (Same Day): $15.00 USD
• Free local delivery on orders over $75.00 USD
• Delivery timeframe: 1-2 business days (standard), same day (express)

National Shipping (United States)

• Standard Shipping: $8.00 USD
• Expedited Shipping: $15.00 USD
• Express Shipping: $25.00 USD
• Free shipping on orders over $50.00 USD
• Delivery timeframe: 3-7 business days (standard), 2-3 business days (expedited), 1-2 business days (express)

International Shipping

• Canada: $12.00 USD
• Europe: $18.00 USD
• Australia/New Zealand: $20.00 USD
• Other International: $25.00 USD
• Delivery timeframe: 7-21 business days depending on destination
• International customers are responsible for any customs duties, taxes, or fees

PROCESSING TIME Orders are typically processed within 1-2 business days. Processing time is not included in shipping estimates.

SHIPPING RESTRICTIONS

• We currently ship to most countries worldwide
• Some products may have shipping restrictions due to size or local regulations
• Digital products do not incur shipping charges

DELIVERY INFORMATION

• All delivery times are estimates and not guaranteed
• We are not liable for shipping delays caused by carriers, customs processing, or events beyond our control
• Once transferred to the carrier, title and risk of loss passes to the customer
• Signature confirmation may be required for high-value orders

DAMAGED OR LOST PACKAGES Please inspect your order upon delivery. Contact us immediately at info@laxaaura.com if items are damaged or if you receive an incorrect order.

CONTACT INFORMATION For shipping questions, please contact us at info@laxaaura.com or 719-215-2009.